Where your parcel ships from
Every order is packed and dispatched by us from Indore. We hold the stock ourselves rather than drop-shipping, so what is listed is what is on the shelf.
Nothing we sell is a liquid or a chemical. Pulls, knobs, locks, hinges and fasteners are dry goods, so no order needs a hazardous-goods declaration and nothing is held back at a courier hub for screening.
Handling time
Orders are picked, checked against the box contents and dispatched in 1-2 business days, Monday to Saturday. Orders confirmed after 3:00 PM IST enter the next working day’s list. Sundays and public holidays are not working days.
Delivery across India
After handover the courier takes 2-4 business days to metro addresses and 4-8 business days to the rest of India. Counting the handling window, the usual estimate is 3-6 business days to a metro address and 5-10 business days elsewhere from the order.
We ship with our courier partners. Postal routes to small towns sit at the long end of those ranges; that is the route, not the parcel.
Shipping charges
Free shipping applies from ₹999 upwards. Below that a flat ₹49 is charged whatever the parcel weighs, shown in the cart before you pay. No handling or packing fee is added afterwards.
Cash on Delivery
Cash on Delivery sits alongside UPI. A few distant PIN codes are outside our courier partners’ COD network and the checkout says so before you confirm. We do not charge a COD convenience fee.
Tracking
A tracking link is emailed and texted on the first courier scan. If nothing moves for two working days, send the order number to sales@veloradistrict.shop and we will chase the hub. Small parcels are often left at a building desk, so it is worth checking there before reporting a loss.