Write to Velora District
Hole spacing, whether a finish matches, a lock that arrived scratched — send it through the form below or the same inbox. Everything is answered in writing, which matters in a category where two millimetres decide whether the parcel goes back.
Registered office
Velora District
Indore, Madhya Pradesh 452001, India
This is the registered address and the room orders are packed in. It is not a counter you can visit, so please do not travel here; returns are booked by courier and the reply explains how.
Support hours
Email: sales@veloradistrict.shop
Phone: +91 96914 48660
Hours: Customer service: 10:00 AM – 8:00 PM IST, daily
Messages that arrive outside those hours are answered the next working day. Orders confirmed after 3:00 PM IST join the following day’s pick list.
What we cannot advise on
We sell hardware, not a service. We cannot survey your kitchen, identify a fitting from a photograph alone or tell you a part will line up with holes we have not measured — that is work for a carpenter on site. What we can answer precisely is the centre-to-centre spacing, the projection and what is in the box.